Frequently Asked Questions
Clear answers about the Revive Apex collection, orders, shipping, returns, and customer support.

Questions and answers
What is Revive Apex?
Revive Apex is a premium hair and scalp care brand built around a coordinated product routine.
Can the products be used together?
Yes. The collection is designed to work as one coordinated regimen. Follow the directions provided with each product.
How much serum is included?
Each Advanced Follicle Support Serum bottle contains 30 mL / 1 fl oz.
Is the serum fragrance-free?
Yes. The Advanced Follicle Support Serum is fragrance-free.
What is included with the ApexLight 552?
The package includes the device, rechargeable battery pack, controller, charging accessories, storage solution, user manual, quick-start guide, and limited warranty.
When are pre-orders expected to ship?
The current expected shipment window is October 1–15, 2026.
Can I cancel an unshipped pre-order?
Cancellation terms are explained in the published Pre-Order Policy.
What is the return period?
Eligible products may be returned within thirty calendar days after documented delivery, subject to the Shipping & Returns Policy.
How do I contact Revive Apex?
Use the Contact page for order support, product questions, wholesale inquiries, and general assistance.
Still have a question?
Contact the Revive Apex team for customer support.
Contact Revive Apex