Contact Revive Apex
Reach our team for order assistance, ApexLight 552 pre-orders, warranty support, product questions, wholesale inquiries, and general customer care.
Choose the right support path
Orders and shipping
Order status, address changes, tracking, missing packages, damaged shipments, cancellations, and returns.
ApexLight 552 pre-orders
Launch pricing, first-200-customer availability, shipment timing, bundle details, and pre-order cancellation.
Warranty claims
Device malfunction, diode-array failure, battery, controller, cable, charging, structural, overheating, or safety concerns.
Product questions
Directions, ingredients, regimen selection, cosmetic-product support, and general product information.
Wholesale and professional
Salon, clinic, retail, distributor, professional-partner, and commercial inquiries.
General inquiries
Press, partnerships, accessibility, privacy requests, website issues, and other questions.
What to include
For order support
- Full purchaser name
- Order number
- Email address used at checkout
- Product and requested action
- Current shipping address when relevant
For a warranty claim
- Order number or proof of purchase
- ApexLight 552 serial number
- Description of the issue
- When the problem began
- Photos or video when relevant
Safety-related device concern?
Stop using the ApexLight 552 and contact Revive Apex promptly if you observe abnormal overheating, burning, smoke, electric shock, physical damage affecting safety, or an unexpected light-output malfunction.